eHandS Health and Safety Software

At eHandS we pride ourselves on providing the highest levels of customer service. To know if we are achieving this we need honest, timely and objective feedback from our customers.

We survey our customers on an ongoing basis following installations, upgrades and support. The results of this customer survey process is provided here and these results are maintained on a regular basis.

I hope this information helps you make an informed choice about the provider for your health and safety software,

Signature
Brian Hunter
Commercial Director
30th May 2008

About our Service

Was your initial contact with eHandS handled in an efficient and friendly manner?	0%	0%	0%	0%	100%

How satisfied were you with the time taken to respond to your initial enquiry?	0%	0%	0%	0%	100%

Was your support contact friendly and courteous?	0%	0%	0%	0%	100%

Did your contact have the technical knowledge to handle your enquiry?	0%	0%	0%	0%	100%

Was your issue resolved in a timely manner?	0%	0%	0%	0%	100%

If your issue was dealt with using a remote support session, how satisfied were you with the experience?	0%	0%	0%	0%	100%

About our Product

How satisfied are you with the "User Friendliness" of the eHandS system?	0%	0%	0%	0%	100%

How satisfied are you with the features and functions of the eHandS System?	0%	0%	0%	33%	67%

How satisfied are you with the technical performance of the eHandS system, in terms of speed and reliability?	0%	0%	0%	33%	67%

How satisfied are you that the eHandS system represents good Value for Money?	0%	0%	0%	0%	100%

Customer Survey Results

About our Service

About our Product

Registered in Scotland :

SC275800

Registered Office :

Campbell House, 126 Drymen Road, Glasgow. G61 3RB

VAT Registration :

875 0990 85